Handbooks
Repairs Guidance
Tenants’ Handbook
Health and Safety
Our health and safety leaflets provide you with important information to keep you and your family safe.
Asbestos
Balconies
Electrical Safety
Fire Blankets
Fire Doors
Fire Safety
Gas Safety
Security Gates
Water Safety
Tackling Damp, Mould and Condensation
Advice and Support
For information and tips on places to get support if you are struggling to make ends meet, download our Help on a low income leaflet
For information on how Odu-Dua is managing in the cost-of-living crisis –and how you can help, download our Cost-of-living leaflet.
For information and tips on places to get support if you are struggling to make ends meet, download our Help on a low income leaflet
For information on how Odu-Dua is managing in the cost-of-living crisis –and how you can help, download our Cost-of-living leaflet.
Annual Report & Annual Accounts
Annual Report 2023-2024
Report from the Chair and
Acting Chief Executive
All of our accounts and other company returns may be viewed and downloaded at the Financial Conduct Authority’s Mutuals Register.
Tenant Satisfaction Survey 2023
Between August and October 2023, many of you took part in an important survey.
Tenant Satisfaction Survey
Your views and acting on your feedback
Policies & Procedures
Compensation and Goodwill Policy
Annual Complaints Performance and Service Improvement Report - June 2024
Complaints Policy and Procedure
Governing Body's Response to Complaint Report
Complaints Handling Code - Self -Assessment
Repair Responsibilities