Publications

Publications2024-08-20T15:10:37+01:00

Recent News and Newsletters

Handbooks

Repairs Guidance

Tenants’ Handbook

Health and Safety

Our health and safety leaflets provide you with important information to keep you and your family safe.

https://odu-dua.org/wp-content/uploads/2024/05/5.1-OduDua-Asbestos-WebEMAIL.pdf

Asbestos

Balconies

Electrical Safety

Fire Blankets

Fire Doors

Fire Safty

Gas Safety

Security Gates

Water Safty

Tackling Damp, Mould and Condensation

Advice and Support

For information and tips on places to get support if you are struggling to make ends meet, download our Help on a low income leaflet

For information on how Odu-Dua is managing in the cost-of-living crisis –and how you can help, download our Cost-of-living leaflet.

For information and tips on places to get support if you are struggling to make ends meet, download our Help on a low income leaflet

For information on how Odu-Dua is managing in the cost-of-living crisis –and how you can help, download our Cost-of-living leaflet.

Annual Report & Annual Accounts

All of our accounts and other company returns may be viewed and downloaded at the Financial Conduct Authority’s Mutuals Register.

 

Tenant Satisfaction Survey 2023

Between August and October 2023, many of you took part in an important survey.

Tenant Satisfaction Survey
Your views and acting on your feedback

Policies & Procedures

Annual Complaints Performance and Service Improvement Report - June 2024

Complaints Policy and Procedure

Governing Body's Response to Complaint Report

Complaints Handling Code - Self -Assessment

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