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Rent Payments need to be made in advance.

To avoid getting into rent arrears, it is important that your rent is paid in advance. As stated in your tenancy agreement your rent you should always be in credit by one calendar month.

How to make a payment?

There are a variety of ways to pay your rent.

Payments can be made at any Lloyds TSB bank using a paying book. A paying book can be requested from the office at any time. A paying in book is sent to tenants on the same day the request is received.

Your rent can also be paid by standing order. You can discuss with your Housing Officer the frequency of your payments. You can choose to pay weekly, fortnightly or monthly.

Please contact your Housing Officer to discuss the most suitable option for you.

Things you can do to ensure that your payment is allocated to your rent account.

When making payments to your rent account it’s important that you ensure that you put a reference on the payment. Your tenant number, name and address should be on all payments made to the Association.

You can contact the office for your tenant number if you are unsure.

Failure to make a payment

It’s important that all your payments are made on time.

If you have any problems call your Housing Officer, they are always happy to help.

We really do not like taking any of our tenants to court, so please pay on time.

Housing Benefit

If you are receiving Housing Benefit please be aware that you will always be in arrears as your benefit is paid in four week intervals. So even if you put something towards your rent it shows that you’re willing to pay.

If you would like to apply for housing benefit, visit Useful Links page.  Links to the housing departments in your local councils are listed.