“We need to develop an explicit rent plan based on the investment needs of the properties we own,” says Neil Ayre, Interim Chief Executive, “This will ensure our properties are well-maintained in respect of day-to-day repairs and that we know where the money is coming from in the future when we need to replace central heating systems, kitchens, bathrooms, and other structural components.” ”Our second largest expense is the cost of staff salaries and clearly this must provide the greatest value for money to tenants.”
However, for the tenants living on Grafton Road, Leverton Street, Malden Road or in London Borough of Hillingdon including Grasmere Court and Rydal Court, the weekly rent will increase by 3.7%. This is because the housing association which own the home is putting their charges up to Odu-Dua. The rent pays for repairs, maintenance, housing services and communal services amongst others. The remainder of the rent goes towards paying for the cost of building the home.
To understand tenants’ expectations and satisfaction with the services, we are carrying out a Satisfaction Survey in 2014 particularly focusing on rent and value for money. The information tenants provide will help us to shape our services in accordance with the priorities.
Service charges will increase by a maximum of 3.7% this year but individual tenancies may vary. This applies to all Odu-Dua tenants and tenants on on Grafton Road, Leverton Street, Malden Road or in London Borough of Hillingdon including Grasmere Court and Rydal Court.
It is crucial that the tenants always prioritise the rent payments. If there is any difficulty, contact the Housing Officer, Akima, on 0207 625 1799 immediately.